Pacote ISO 26000 2012
2024-10-28 11:05ISO 26000 2012 Package
Obtenha a sua acreditação com o menor custo possível
ISO/IEC 26000 2012 complete package
Versão 2012
Preço : 389 $
The complete ISO/IEC 26000 2012 package is a comprehensive document package that contains everything from all the templates of procedures, processes, forms, checklists, tools, detailed guides and instructions needed to:
- Start your ISO/IEC 26000 process.
- Criar a sua ISO/IEC 26000 documentation.
- Aceder rapidamente ao ISO/IEC 26000 accreditation.
- Benefícios de uma ISO/IEC 26000 management system that is simple and adapted to the needs of your organization.
Porquê começar com uma página em branco. Comece o seu Projecto HOJE, e poupe até 80% no seu tempo e dinheiro.
Este pacote vem com 1 hora de Sessão Online Live 1-to-1 com consultor ISO, revisões de documentos, apoio contínuo por e-mail durante 12 meses e serviço de actualização regular.
Implementação com uma boa relação custo-eficácia: Muito mais barato do que um consultor no local, e requer muito menos tempo do que fazê-lo a partir do zero
ISO/IEC 26000 2012 Version Complete Package
-• Valor acrescentado: All ISO/IEC 26000 2012 os requisitos foram desenvolvidos para um processo eficiente que acrescenta valor operacional para o seu Laboratório e consequentemente aumenta a produtividade.
-• Eficaz: É necessário um esforço mínimo para seguir os procedimentos necessários para cumprir todos os requisitos da ISO/IEC 26000.
-• Simplificado: A burocracia e o excesso de papelada foram eliminados de cada processo para facilitar o processo - embora permanecendo em total conformidade com a ISO/IEC 26000 2012.
Comece o seu Projecto HOJEe poupe até 80% no seu tempo e dinheiro.
The all-in-one document package for ISO/IEC 26000 2012 version
Poupar tempo, poupar dinheiro e simplificar o processo de acreditação.
Documentos incluídos:
Formulários
👉 Este pacote fornece-lhe as seguintes características:
- Completo vida acesso
- Acesso em um laptop, desktop e celular
Certificado de conclusão
This Package Includes:
Procedimentos:
- CSR Policy Development Procedure
- Stakeholder Identification and Engagement Procedure
- CSR Risk Assessment and Management Procedure
- CSR Performance Evaluation and Reporting Procedure
- CSR Program Implementation and Monitoring Procedure
- CSR Training and Awareness Procedure
- CSR Legal and Regulatory Compliance Procedure
- CSR Communication and Disclosure Procedure
- CSR Supply Chain Management Procedure
Registros e Formulários:
- CSR Policy Approval Form
- Stakeholder Engagement Record
- CSR Risk Register
- CSR Action Plan
- CSR Performance Report
- CSR Training Attendance Record
- CSR Compliance Checklist
- Stakeholder Feedback Form
- CSR Incident Report Form
- Supplier CSR Assessment Form
Manual e política de qualidade
- ISO 26000 v 2012 Corporate Social Responsibility (CSR) Manual
SOPs
- SOP for Conducting CSR Gap Analysis
- SOP for Establishing CSR Objectives and Targets
- SOP for Integrating CSR into Organizational Strategy
- SOP for Internal CSR Auditing
- SOP for CSR Issue Escalation and Resolution
- SOP for CSR Program Review and Continual Improvement
- SOP for External CSR Reporting and Certification
- SOP for Identifying and Managing CSR Partnerships and Collaborations
- SOP for Crisis Management in CSR Context
- SOP for CSR Budgeting and Resource Allocation
Comprehensive Guide to ISO 26000:2010: Chapter-by-Chapter Breakdown of Social Responsibility Standard
Capítulo 1: Âmbito de aplicação
This chapter defines the purpose and scope of ISO 26000:2010, outlining its role in guiding organizations toward adopting socially responsible behavior.
Requisitos essenciais:
- Aplicabilidade: ISO 26000 applies to all types of organizations, regardless of their size, sector, or location. It is meant to help organizations contribute to sustainable development by promoting socially responsible practices.
- Voluntary Nature: The standard is not designed for certification or compliance auditing but rather serves as a guide to help organizations operate in a more ethical and transparent manner.
Chapter 2: Terms and Definitions
This chapter provides the definitions of key terms and concepts used throughout ISO 26000 to ensure consistent understanding of social responsibility principles.
Requisitos essenciais:
- Terminologia-chave: Definitions of critical terms like “social responsibility,” “stakeholder,” “sustainable development,” and “ethical behavior” are provided to clarify the standard’s framework and goals.
- Stakeholder Definition: Stakeholders are defined broadly as individuals or groups affected by, or capable of influencing, the organization’s decisions and activities.
Chapter 3: Understanding Social Responsibility
This chapter introduces the concept of social responsibility, explaining its importance in modern business practices and its role in sustainable development.
Requisitos essenciais:
- Understanding Social Responsibility: Organizations need to understand the core idea of social responsibility, which is the commitment to act ethically, contribute to economic development, improve the quality of life, and minimize environmental impacts.
- Principles of Social Responsibility: The chapter outlines seven core principles of social responsibility that all organizations should follow:
- Accountability: Being responsible for the impacts of an organization’s decisions and actions.
- Transparency: Being open about decisions and activities that impact society and the environment.
- Ethical Behavior: Adopting behavior that is based on honesty, fairness, and integrity.
- Respect for Stakeholder Interests: Considering the interests of all stakeholders impacted by the organization.
- Respect for the Rule of Law: Complying with local and international laws.
- Respect for International Norms of Behavior: Adhering to internationally accepted standards of behavior.
- Respect for Human Rights: Supporting and promoting the protection of human rights.
Chapter 4: Principles of Social Responsibility
This chapter elaborates on the key principles of social responsibility and how organizations can integrate these principles into their operations.
Requisitos essenciais:
- Integration into Organizational Culture: The principles of social responsibility should be embedded in the organization’s culture, values, and decision-making processes.
- Ethical Decision-Making: Ethical behavior should guide all aspects of the organization’s operations, including relationships with employees, customers, communities, and the environment.
- Stakeholder Engagement: Organizations must engage with their stakeholders and consider their expectations and needs in decision-making processes.
Chapter 5: Recognizing Social Responsibility and Engaging Stakeholders
This chapter focuses on how organizations can identify their social responsibilities and engage with their stakeholders effectively.
Requisitos essenciais:
- Identifying Social Responsibilities: Organizations need to identify their areas of social responsibility by considering their impacts on the environment, society, and economy.
- Stakeholder Identification and Engagement: Effective stakeholder engagement requires identifying the individuals, groups, or entities that are affected by the organization’s activities or who have the ability to influence its decisions.
- Comunicação: Transparent, open, and continuous communication is necessary for meaningful engagement with stakeholders.
Chapter 6: Guidance on Core Subjects of Social Responsibility
This chapter provides detailed guidance on the seven core subjects of social responsibility, helping organizations identify where they can have the most positive impact.
Requisitos essenciais:
- Organizational Governance:
- Ethical and transparent governance structures are fundamental for embedding social responsibility in decision-making processes.
- Human Rights:
- Respect for human rights, including fair treatment, non-discrimination, and the right to safe working conditions, is crucial. Organizations must avoid complicity in human rights abuses.
- Labor Practices:
- Fair treatment of employees, including respecting workers’ rights, ensuring safe working conditions, and providing fair wages and benefits, is essential.
- The Environment:
- Organizations must minimize their environmental footprint, focusing on sustainable resource use, reducing emissions and waste, and promoting biodiversity conservation.
- Fair Operating Practices:
- Ethical behavior in business dealings, including anti-corruption efforts, responsible marketing, and fair competition, should be promoted.
- Consumer Issues:
- Organizations should act responsibly toward consumers, ensuring product safety, transparent communication, and fair business practices.
- Community Involvement and Development:
- Active engagement in the community, promoting social development, education, and welfare, is encouraged for organizations to positively contribute to the societies in which they operate.
Chapter 7: Integrating Social Responsibility Throughout the Organization
This chapter outlines how organizations can integrate social responsibility into their policies, practices, and operations.
Requisitos essenciais:
- Policy Development: Organizations must develop and adopt policies that reflect their commitment to social responsibility. These policies should be aligned with the organization’s mission and stakeholder expectations.
- Embedding Social Responsibility in Processes: Social responsibility should be incorporated into core business processes, including strategy development, operations, and performance monitoring.
- Setting Objectives and Targets: Organizations should establish measurable objectives and targets for social responsibility initiatives, tracking progress and adjusting strategies as needed.
- Training and Capacity Building: Employees at all levels should be trained to understand the organization’s social responsibility goals and their roles in achieving them.
Chapter 8: Communication on Social Responsibility
This chapter focuses on how organizations should communicate their social responsibility efforts internally and externally.
Requisitos essenciais:
- Internal Communication: Ensure that employees and internal stakeholders are aware of the organization’s social responsibility commitments and how they contribute to these goals.
- External Communication: Transparent communication with external stakeholders, including customers, partners, and communities, is vital for building trust. This can include sustainability reports, stakeholder meetings, and public disclosures.
- Accuracy and Transparency: All communication about social responsibility should be truthful, clear, and accessible, ensuring that stakeholders can understand the organization’s performance in this area.
Chapter 9: Enhancing Credibility in Social Responsibility
This chapter addresses how organizations can enhance the credibility of their social responsibility claims and practices.
Requisitos essenciais:
- Third-Party Verification: Organizations can enhance credibility by seeking independent verification of their social responsibility practices through audits, certifications, or external assessments.
- Transparency in Reporting: Accurate and transparent reporting of social responsibility efforts helps organizations build credibility and trust with their stakeholders.
- Melhoria contínua: Organizations must commit to continuously improving their social responsibility practices and demonstrating their progress over time.
Chapter 10: Reviewing and Improving Social Responsibility Practices
This chapter emphasizes the need for ongoing review and improvement of social responsibility strategies and initiatives.
Requisitos essenciais:
- Performance Monitoring: Organizations should regularly monitor and evaluate their performance in social responsibility areas, using key performance indicators (KPIs) where appropriate.
- Análise da gestão: Regular management reviews should be conducted to assess the effectiveness of social responsibility initiatives and to identify opportunities for improvement.
- Melhoria contínua: Based on performance reviews and stakeholder feedback, organizations should refine their social responsibility policies and processes to enhance their impact.
Garantia de 90 dias de devolução do dinheiro
Se por qualquer razão durante os PRIMEIROS 90 dias da sua compra, não estiver satisfeito por qualquer razão, basta contactar support@qse-academy.com e a nossa equipa de apoio irá emitir-lhe um reembolso imediato e completo.
O pacote inclui todos os documentos necessários para cumprir a norma ISO/IEC 17025 2017 - estes documentos são totalmente aceitáveis pela auditoria de acreditação.
Todos os documentos estão em MS Word ou MS Excel, para os tornar muito fáceis de personalizar para o seu negócio. Pode personalizá-los adicionando logótipos e cores da empresa, e editar cabeçalhos e rodapés para combinar com o seu estilo favorito.
Já concluímos cerca de 90% das informações solicitadas nos documentos. Para os completar deverá preencher apenas o nome da empresa, dos responsáveis, e qualquer outra informação exclusiva da sua empresa. será guiado ao longo do processo, comentando os elementos que são necessários e os que são opcionais.
Apresentamos a documentação ISO 17025, de modo a assegurar a todos os seus utilizadores que completaram tudo com precisão e com a máxima eficiência.
Todos os documentos são feitos para que possa seguir perfeitamente a ordem proposta, o que lhe permite certificar-se de que não falta nada, e que ninguém se perde no processo.
Os comentários e fluxogramas incluídos ajudam o seu pessoal a compreender cada documento e a sua utilidade, o que o ajuda a tornar a gestão da qualidade mais fluida, e os processos mais fáceis de seguir.
Features of the complete ISO/IEC 26000 2012 Kit
Preço: 389 $
– Documentation included: 58 documents for the implementation of ISO 26000
- MS Office 2007 formato, MS Office 2010, MS Office 2013
- Língua: Inglês
- Os documentos são totalmente editáveis - basta introduzir a informação específica para o seu negócio.
– Acceptable for the ISO 26000 2012 accreditation audit? Yes, all the documents required by ISO 26000 2012 are included, as well as the quality policy and the current but optional procedures.
Entrega instantânea - O pacote pode ser descarregado imediatamente após a compra
Consulta gratuita - Além disso, pode apresentar dois documentos completos para revisão por profissionais.
Criados para o seu negócio - Os modelos são optimizados para pequenas e médias empresas.
Complete ISO/IEC 26000 2012 Package
The complete kit to implement ISO/IEC 26000
Preço : 389 $
Duração total da execução: 8 meses
ISO/IEC 26000 Implementation Project Plan
Alcançar a conformidade com a ISO 15189 é um marco significativo para qualquer organização, significando um compromisso com a proteção e a privacidade dos dados. Os nossos consultores especializados estão aqui para o orientar em cada passo do processo de implementação, desde a consulta inicial e análise de lacunas até à avaliação final e certificação de conformidade. Com o nosso plano de projeto abrangente, programas de formação personalizados e apoio dedicado, garantimos que a sua organização cumpre todos os requisitos da ISO 15189 de forma eficiente e eficaz. Associe-se a nós para aumentar a credibilidade da sua organização, melhorar os processos de tratamento de dados e ganhar confiança a uma escala internacional. Deixe-nos ajudá-lo a alcançar a excelência na gestão da privacidade de dados.
Introdução: Lançamento do projeto e análise das lacunas (Duração: 1 mês)
Tarefas introdutórias
1.1 ISO 26000 Kick-off and Awareness
Tarefa: Organizar a reunião de arranque
- Descrição: Conduct a kick-off meeting to introduce the ISO 26000 project to key stakeholders. Discuss objectives, timelines, and the scope of social responsibility initiatives.
- Prestações de serviços: Plano do projeto, ordem de trabalhos da reunião e actas.
- Reunião: Consulta inicial dos quadros superiores e da equipa de implementação.
1.2 Identify and Engage Stakeholders (ISO 26000 Clause 5.3)
Task: Conduct Stakeholder Identification and Mapping
- Descrição: Identify all relevant stakeholders (internal and external) affected by the organization’s social responsibility activities, including employees, customers, suppliers, local communities, and regulators.
- Prestações de serviços: Stakeholder identification and mapping report.
- Reunião: Review stakeholder analysis with management.
1.3 Conduct Gap Analysis
Task: Perform Gap Analysis Against ISO 26000 Principles
- Descrição: Assess current social responsibility practices and compare them against the seven core subjects of ISO 26000 to identify gaps and areas for improvement.
- Prestações de serviços: Gap analysis report.
- Reunião: Present gap analysis findings to senior management.
Section 1: Develop Social Responsibility Strategy and Governance (Duração: 2 Meses)
2.1 Develop Social Responsibility (SR) Policy and Objectives (ISO 26000 Clause 4.4)
Task: Define Social Responsibility Policy and Objectives
- Descrição: Establish the organization’s SR policy, ensuring alignment with ISO 26000’s principles, and set measurable SR objectives related to ethical behavior, environmental protection, and community involvement.
- Prestações de serviços: SR policy and objectives document.
- Reunião: Review and approval of the SR policy with senior management.
2.2 Establish SR Governance Structure
Task: Develop an SR Governance Structure
- Descrição: Assign roles and responsibilities for overseeing SR initiatives, including creating a cross-functional SR committee to guide implementation and track progress.
- Prestações de serviços: Governance structure and responsibility matrix.
- Reunião: Set up the SR committee and define roles and responsibilities.
Section 2: Integration of Social Responsibility into Organizational Practices (Duração: 2 Meses)
3.1 Integrate SR Principles into Organizational Strategy (ISO 26000 Clause 7.2)
Task: Align SR Objectives with Organizational Strategy
- Descrição: Ensure that social responsibility objectives are integrated into the organization’s broader business strategy and operational plans, promoting sustainable development.
- Prestações de serviços: SR strategy document, updated operational plans.
- Reunião: Strategy review session with management.
3.2 Engage Stakeholders in SR Activities (ISO 26000 Clause 5.3)
Task: Develop Stakeholder Engagement Plan
- Descrição: Establish a plan for engaging stakeholders in SR activities, ensuring that their concerns are incorporated into decision-making processes.
- Prestações de serviços: Stakeholder engagement plan and feedback mechanism.
- Reunião: Stakeholder engagement workshops to gather input on SR initiatives.
Section 3: Implementation of SR Initiatives and Core Subjects (Duração: 1 mês)
4.1 Implement SR Initiatives Across Core Subjects (ISO 26000 Clauses 6.2-6.8)
Task: Address Human Rights, Labor Practices, and Community Involvement
- Descrição: Develop and implement initiatives that address the core subjects of human rights, labor practices, and community involvement. Initiatives may include fair labor policies, diversity and inclusion programs, and community engagement projects.
- Prestações de serviços: SR initiative implementation plan, reports on human rights and labor practices.
- Reunião: Cross-functional meetings to monitor progress on each core subject.
4.2 Promote Environmental Responsibility (ISO 26000 Clause 6.5)
Task: Implement Environmental Management Programs
- Descrição: Develop and promote environmental responsibility initiatives, such as energy conservation, waste reduction, and sustainable resource use.
- Prestações de serviços: Environmental initiatives plan, energy and waste reports.
- Reunião: Environmental management review with sustainability teams.
Section 4: Monitoring and Measuring Social Responsibility Performance (Duração: 1 mês)
5.1 Develop SR Performance Monitoring Framework (ISO 26000 Clause 7.5)
Task: Establish Key Performance Indicators (KPIs) for SR Initiatives
- Descrição: Define KPIs to measure the effectiveness of SR initiatives, including metrics for human rights, labor practices, community involvement, environmental protection, and ethical governance.
- Prestações de serviços: SR performance indicators and measurement framework.
- Reunião: Review and finalize KPIs with senior management and the SR committee.
5.2 Implement SR Performance Monitoring Processes
Task: Develop and Implement SR Reporting and Monitoring Tools
- Descrição: Implement systems to track and report on SR performance, gathering data on the outcomes of initiatives across the core subjects.
- Prestações de serviços: Performance monitoring reports, dashboards.
- Reunião: Regular review meetings to discuss progress and adjust initiatives as needed.
Section 5: Communication and Reporting (Duração: 1 mês)
6.1 Develop SR Communication Strategy (ISO 26000 Clause 7.6)
Task: Create SR Communication and Awareness Plan
- Descrição: Develop a communication strategy to raise awareness of the organization’s SR efforts, both internally and externally, and ensure transparency with stakeholders.
- Prestações de serviços: Communication plan, awareness materials (e.g., brochures, presentations).
- Reunião: Review communication strategy with marketing and PR teams.
6.2 Publish SR Reports (ISO 26000 Clause 7.6)
Task: Develop SR Reports for Internal and External Stakeholders
- Descrição: Prepare and publish SR performance reports, outlining the organization’s SR activities, achievements, and areas for improvement.
- Prestações de serviços: Annual SR report, stakeholder-specific reports.
- Reunião: Review report drafts with the SR committee and management.
Secção 6: Auditorias internas e melhoria contínua (Duração: 1 mês)
7.1 Conduct Internal SR Audits (ISO 26000 Clause 7.7)
Task: Develop Internal SR Audit Program
- Descrição: Establish an internal audit program to assess compliance with SR policies and the effectiveness of implemented SR initiatives, identifying areas for improvement.
- Prestações de serviços: Plano de auditoria interna, lista de controlo de auditoria.
- Reunião: Review audit plan with the SR committee and management.
7.2 Implement Continuous Improvement Processes (ISO 26000 Clause 7.7)
Task: Develop Corrective Action Plans and Improve SR Initiatives
- Descrição: Based on audit findings, develop corrective action plans to improve SR initiatives and ensure continuous progress in meeting SR goals.
- Prestações de serviços: Corrective action plans, improvement reports.
- Reunião: Review audit results and corrective actions with the SR committee and senior management.
Final Assessment: Final Review and Public Disclosure (Duração: 1 mês)
8.1 Conduct Final Review of SR Initiatives and Performance
Task: Perform a Final Review of SR Performance
- Descrição: Conduct a final review of the SR initiatives implemented over the 8-month period, assessing progress against KPIs and SR objectives. Prepare for public disclosure of SR achievements.
- Prestações de serviços: Final SR performance report, lessons learned report.
- Reunião: Review final SR performance with senior management and stakeholders.
8.2 Publish Public SR Report and Communicate Results
Task: Prepare and Publish Public Report on SR Activities
- Descrição: Develop a comprehensive public SR report detailing the organization’s SR efforts, achievements, and future plans. Publish the report and communicate results to key stakeholders.
- Prestações de serviços: Public SR report, communication materials.
- Reunião: Final approval of the public SR report by senior management.
Este plano de projeto de 8 meses para ISO 26000:2012 implementation provides a structured approach to integrating social responsibility into organizational practices. It focuses on stakeholder engagement, governance, implementation of core subjects (such as human rights, labor practices, and environmental protection), performance monitoring, and continuous improvement, ensuring alignment with ISO 26000 principles.
O que pensam os nossos clientes:
“Implementing ISO 26000:2012 through QSE Academy’s package was an absolute game changer for us. The ready-made templates and detailed guides allowed us to cut down the time needed to create all the necessary documentation by nearly 70%. We were able to focus on improving our social responsibility efforts instead of being buried in paperwork. Additionally, the cost savings were significant—we didn’t need to hire a full-time consultant, and the one-on-one online support sessions were incredibly valuable in ensuring we stayed on track. I highly recommend this package for anyone looking to implement ISO 26000 efficiently.”
Sarah D.
CSR Manager
“QSE Academy’s ISO 26000:2012 package not only saved us time but also a considerable amount of money. The documentation was about 90% complete and only required minimal customization, which was straightforward thanks to the easy-to-understand instructions. Instead of spending months on research and drafting policies from scratch, we were able to get the system up and running in just a few weeks. The cost-effective pricing and continuous email support were great bonuses. We avoided hiring external consultants, and we still managed to meet all the accreditation requirements quickly.”
Robert P.
Diretor de Operações
Perguntas Mais Frequentes
Quanto tempo demora a receber o pacote completo de documentos depois de ter efectuado a encomenda?
Ao concluir a sua compra, será imediatamente redireccionado para a página de transferência. Além disso, será enviada para o seu correio eletrónico uma ligação para aceder ao seu ficheiro. Os ficheiros são fornecidos em formato .zip, que terá de extrair. Se tiver algum problema com a transferência, não hesite em contactar-nos através de support@qse-academy.com. A nossa equipa de apoio está sempre pronta para o ajudar.
Que métodos de pagamento posso utilizar?
Oferecemos várias opções de pagamento para sua conveniência. Pode optar por pagar com cartão de crédito, cartão de débito ou PayPal. Além disso, oferecemos um plano flexível de layaway para aqueles que preferem pagar a sua compra ao longo do tempo. Se tiver alguma dúvida sobre as nossas opções de pagamento, não hesite em contactar-nos.
Oferecem uma garantia de devolução do dinheiro se eu não ficar satisfeito com o serviço?
Oferecemos uma garantia de reembolso de 30 dias. Se não estiver satisfeito com o nosso serviço por qualquer motivo, pode cancelar nos primeiros 30 dias e receber um reembolso total, sem perguntas.
Como é que posso comunicar com o perito ISO?
Quando efetuar uma compra, será contactado por um gestor de conta que o assistirá durante todo o processo. O nosso horário é flexível para se adaptar às suas necessidades. Ao solicitar uma reunião, receberá uma ligação para selecionar a melhor hora para si. Além disso, pode comunicar com o especialista ISO por correio eletrónico.
English 